Ultimatum

This Morning I decided to check the evolution of my character.  I wasn' t extremely surprised to see that nothing had happened.  I didn' t have the time to react at that time.

I later contacted the live chat and had a little discussion with them, giving them 6 hours to make a move before I cancel my order.

Here is the conversation.  I erased all the messages asking me if I was there, or prompting me to wait, as they are really annoying.

mary 09-01 12:52:23

hi

You 09-01 12:53:04
Hello Mary, this is about xxxxxxxxxxxxxxxx
You 09-01 12:54:38
As nothing has been happening since I ordered, I would like to have it stopped and get a refund.

mary 09-01 12:55:50

one min plz sir

mary 09-01 12:56:10

sorry for the delay sir

mary 09-01 12:56:20

but we have alreayd arranged the lvler for you

mary 09-01 12:56:23

i will inform him to continue the order

You 09-01 12:57:58
The leveler has done nothing. The character is still lvl 1 and hasn' t moved. I was told it would start yesterday, that I had to wait 8 hours, then 2-4 hours.  Nothing ahs been done.

mary 09-01 12:58:44

sorry for the delay sir

mary 09-01 12:59:03

i have informed the lvler

You 09-01 13:00:26
I was already told that the leveller would work on it yesterday.  How do you want me to trust saleveling anymore if everytime I' m told something that doesn' t happen.
You 09-01 13:03:37
is xxxxxxxx@gmail.com the correct email to get the refund ?
You 09-01 13:07:55
I' ll wait untill tonight when I got home.  If nothing has been done within 6 hours, I' ll contact saleveling.com for a refund or paypal.com for a dispute.  Have a nice day.  Goodbye

mary 09-01 13:07:59

we wil continue the order sir

mary 09-01 13:08:06

plz give us a chacne

mary 09-01 13:08:06

chance

You 09-01 13:08:31
Well you have 6 hours ...
You 09-01 13:10:51
I know it is not your fault, Mary and I' m sorry that you are the one having to deal with this.  But saleveling should do what it promises to do.  Else there 's no reason for people to come to you.

mary 09-01 13:11:45

cause we have alreay arranged the lvler for you and started the order

mary 09-01 13:11:50

we cant give you a refund

mary 09-01 13:11:52

plz let us continue the order

You 09-01 13:13:32
We' ll see tonight if something has happened.  If yes, you can continue the order.  If not, I' ll cancel

mary 09-01 13:14:19

thanks for your cooperaiton

You 09-01 13:14:50
goodbye

mary 09-01 13:15:23

bb