As I was a bit worried seeing that my character didn't level a tiny bit, I contacted support for a chat.

hello ! Glad to serve for you!

You 08-31 15:02:37

Hi Rose

You 08-31 15:03:19

I'm just checking the status, as the website says working, but nothing seems to happen with my character

You 08-31 15:03:34

orderID is xxxxxxxxxxxxxxxx

[Prompted] 08-31 15:04:26

Thank you for your patience! I am typing for answering your question now, Please hold on a few seconds and don't leave.

rose 08-31 15:04:42

we will start your order within8h

rose 08-31 15:04:44

plz dont worry

You 08-31 15:05:19

I aslo have a question.  when I ordered it said 14 days.

You 08-31 15:05:30

Are these 14 days /played or 14 calendar days ?

[Prompted] 08-31 15:06:21

Thank you for your patience! I am typing for answering your question now, Please hold on a few seconds and don't leave.

rose 08-31 15:06:37

calendar days

You 08-31 15:06:59

Ok, thanks for the informations.  Have a nice day, goodby !

You 08-31 15:07:07

*goodbye*

rose 08-31 15:07:33

bye 

I'll probably wait until tonight and check back.